GENERAL SERVICES
Searching for a General Service?
A General Service will keep your vehicle running smoothly and safely all year round.
This General Service maintains lubricant and fluid levels, together with a check or inspection of brakes, exhaust, steering & suspension and other key safety items.
Your vehicle is road tested and you will receive a report of our inspection.
We know cars but we also know their drivers!
A General Car Service starts from $325, and we will walk you through exactly what has been done or call you if we notice something that needs your immediate attention during the service. We always want you to know what we do and why we do it.
Alternatively you can always message us or call us through the day for updates and for any further information you may need in regards to your vehicle.
Frequently Asked Questions
How often should i Get my car serviced?
Most relatively new vehicles should be serviced every six months, or 10,000km (whichever comes first).
Keep in mind, however, if you drive an older car, or you drive in harsh conditions, it is recommended that you have it serviced every three months or 5,000km, which ever does come first.
What's included in a general service?
Click Here ForA Detailed List Our Inclusions
How long does a General Service Take
It is hard to give an exact time allocation of how long a General Service will take as each car is different and does have different
requirements.
When booking your General Service a rule of thumb would be to allow at least an hour and a half.
Please also remember as part of your service to our customers if you need to be dropped off at the Grand Plaza to complete some Retail Therapy whilst we are looking after your car – please mention this on booking and one of our friendly staff will be more than happy to drop you at the Grand Plaza whilst you wait.
WHAT IS THE DIFFERENCE BETWEEN A General Service & a major service
This can be part of a log book service. but normally referred to as a General Service – A General Service is normally conducted every 6 months or 10,000km (whichever comes first)
A Major Service includes and is not limited to: replacing transmission and differential oils, which lubricates the ring and pinion gears that transfer power from the driveshaft to the wheel axles.
You can also count on checking and replacing brake and clutch fluid, adjusting tappet clearance to make sure the most important parts in your engine keep running in optimal condition.
It also the time to check and replace wheel bearing grease, to name but a few of the additional items required. Depending on the vehicle, conditions in which it is driven, and the manufacturer requirements, a major service normally occurs after two General Services, so in theory every three years or 30,000km (whichever comes first).
This is also the time in which spark plugs, cabin and fuel filters and timing belts are also replaced if needed and as per the specifications of the vehicle.
As a lot more does go into a Major Service when booking this in with us, please also keep in mind time to complete this is a minimum of 2 and a half hours up to 4 hours as a guide.
WHAT HAPPENS IF YOU FIND SOMETHING WRONG WITH MY CAR WHILST SERVICING IT?
If we find something wrong with your car while servicing it, we will inform you of the issue and provide our recommendations for repair or replacement.
We will never proceed with any additional work without your approval.
You can then decide how you would like to proceed based on the information we provide.
Our goal is to keep you informed and ensure the safety and performance of your vehicle.
WHATS INCLUDED IN A GENERAL SERVICE?
TEST DRIVE
Start Vehicle and Check for Noises – Engine, Exhaust,
Pumps, Belts
Engage Park Brake and Test
Reverse Vehicle and Check for Noises,
Rattles, Vibrations
How Vehicle shifts
Clutch Engages
Vehicle Accelerates
Brake Operation
Vibrations
SAFETY CHECK
Check Horn and Do Light Check
Check Radio, Wipers, Washers & Windows
Check Internal Lights, Seats & Seat Belts
PRE ENGINE CHECK
Check Vehicle Logbook
Check Timing Belt Replacement Interval
Check for Damage to Bodywork, Lights & Trims
Check Fuel Cap
UNDER THE BONNET
Check Cooling System
Check Anti-Freeze Protection
Check Brake Fluid Boiling Point
Check all Auxiliary Drive Belts
Check Engine Breather System
Check Vacuum Pipes
Check Power steering Operation & Fluid Condition
Check Full Throttle Settings and Lubricate Linkage
Check battery & Lubricate Terminals
Check and Top Up all Under Bonnet Fluid Levels
RAISE THE VEHICLE ON THE HOIST
Change Oil, Oil Filter
Check Fuel Lines & Brake Pipes
Check the Condition and Security of the Exhaust
Check and Top Up rear Axle & Transfer Box Oil Levels
Check and Top Up Gearbox Oil Level
Check all Steering and Suspension Joints, Mounting
Check Tyres & Tyre Pressures
Check all Wheel Bearings for Excessive “Play”& Noise
Check CV Boots & Joints for Wear & Splits
Check Clutch Adjustment & Adjust
Grease all Greasing Points
Check Operation & Condition of Front Brakes
Check Operation & Condition of Rear Brakes, including Handbrake
VEHICLE LOWERED
Refill Engine Oil
Check Wheel Nuts/Studs
TO FINISH
Road Test Vehicle
Re-check Engine Oil
Tyre Shine & De-Finger Print Vehicle & Upholstery
Reset Service Light
Complete & Stick – Service Sticker